Be aware of competitors that don’t offer the same standard of services as Two Sea Tour.  We are the best and we want everyone to know we’re the best.

Because of the power of the reviews posted online and because reviews can really damage the reputation of our company, we are using these reviews to clarify a few points. To any future passengers joining our tour and using our services please read the following.

  • please understand that one of our experienced staff will paddle you around – this is NOT a self-paddle tour
  • our price includes return transfers ONLY for hotels located on Phuket island. Outside Phuket, extra charge will be applied
  • if you want to be dropped off at a different location, please inform us in advance, in some cases you might have to pay extra for a “private” car
  • our price includes one waterproof bag per canoe to protect electronic devices, but you can also purchase waterproof bags on-board
  • we like our employees and “invest” in them, for them, with training courses for the benefit of our clients; first aid, fire fighting, English, boat and sea safety
  • we do not employ under aged people, the average age of our staff is 26 years old
  • our Thai staff do not speak English very well but have their own personality and we do not want to change them.  As Thai people they are always happy to have fun, smile, make jokes and lark around, and we believe this makes the whole trip more memorable for all
  • when booking only one person, the ONLY option is to book one canoe for a single traveller at a higher rate
  • our big boat is a cruiser NOT a speed boat and it is the best option to visit Phang Nga bay as there is a lot to see on the way.  A bigger boat runs at a relaxing speed, it is much more comfortable, walk around for pictures opportunities, which is not allowed on a speed boat when the boat is on the way.  You have access to spacious toilets, you can chat with other clients and take an afternoon nap
  • our big boat leaves 4 hours before other operators, getting us to most sites before they get crowded, BUT YES, sometimes we can meet other local boats carrying a few clients
  • leaving very early is not only to avoid crowds BUT give us the opportunity to enjoy sunrise (most days) and more importantly help to avoid heavy traffic
  • James Bond island is a VERY busy site most days at any time of the day but leaving early will get you there before rush hour. Sometimes we are lucky to be with very few other tourists BUT other times, and this is unpredictable, there are already many people on the island.  This depends on many factors but our quick stop and our excellent team should make it a “good place to see but no more” kind of stop
  •  sea level is VERY important for our program. Access to the caves will depend on tides and a few days per month the level can be either too low or too high
  • if too LOW, we will access to the only cave where we can walk through, the canoes will drop you off on the beach and we will walk through this cave
  • if too HIGH then NO access to any caves, so we might leave earlier than the normal time (5:30 am) to get in and out before high tide OR simply might not take any bookings on this particular day
  • the swimming stop will be in Phang Nga bay, where the water very murky and no snorkelling possibilities. The water is not clear but often we have a very quiet beach with great views
  • make sure to take along with you a change of clothes. The drivers will not let you get in the vehicles with salty dripping clothes
  • the management team is Thai and French, neither of us is native English speakers.  We are the only persons you will be receiving emails from and we ask you to be indulgent if sometimes the email messages might seem rude or unfriendly to you.  We have no desire to hurt anyone’s feeling or answer in an inappropriate manner, our English skills do not allow us to find the proper words to explain certain things, so thank you in advance for your understanding
  • please do not start a new email thread each time you email us, just click “reply” when you want to send us a message
  • for bookings, we will only communicate by emails, NO Whatsapp, Facebook messages only for basic questions
  • special diets can be arranged (vegetarian, allergies, etc…) but make sure to tell us ahead of the tour date and understand that our cook will do her best to cook dishes according to your requirements. It is not that simple to cater fresh lunch on a boat and our cook is alone and not a 5* chef 🙂
  • the water served on board is purified water and our coffee is instant coffee, it’s not the best in Phuket but will do for breakfast
  •  if you miss our pick up time or our driver cannot find you at the meeting point, details of which we send the day before the tour, he will leave without you and NO refund will be given
  • if YOU cannot see our driver 5 minutes after the pickup time PLEASE MAKE SURE to call and let us know, otherwise our driver will leave without you and NO refund will be given
If any of the above information is not clear, does not make sense to you or you simply do not like it, please let us know, ask for a refund or select another company but be assured that it would be our pleasure to have you on board and help you enjoy your vacation in Phuket.